Digital Literacy


To make rural people acquainted with Information Technology Gramin Mitra, CSIR-CIMFR, Dhanbad came up with courses on Information Technology which will help rural people to enhance their skills.


By undergoing the Awareness in Computer Concepts, one should be able to acquire basic knowledge on computer & its usage by understanding the following skills:

  • How to operate the elements of a computer
  • Perform basic operations on the computer
  • Create, edit and format documents using a word processor
  • Access the Internet and finding information of interest
  • Register for a web-based e-mail account and using it, Opening of e-mail attachments
  • Understanding Financial Literacy
  • Digital Literacy to understand the concept of Online Banking
  • Understanding the available e-Governance Services


The module on financial literacy will enable the individuals to understand the various financial services and be aware of the various schemes of Government of India.


20 hours-(Theory: 9 hrs + Practical: 11 hrs)


No minimum qualification is required for applying and appearing for the examination in course on Awareness of Computer Concepts.


Chapter 1 – Introduction to Computer:

1.0  Introduction

1.1  Objectives

1.2  Computer, Mobile/ Tablet and their applications

1.3     Components of a Computer System

1.3.1  Central Processing Unit

1.3.2  Common Input & Output devices

1.3.3  USB ports and Pen Drive

1.3.4   Connecting Power cord, Keyboard, Mouse, Monitor and Printer to CPU

1.4     Summary

1.5     Model Questions and Answers


Chapter 2 – Operating a Computer System:

2.0     Introduction

2.1     Objectives

2.2     Operating System and its usage

2.3   Basic Operations:  Mouse (click, click and drag, double click, right click (for the context menu)), Keyboard (some of the more common letters, enter, Delete, backspace, shift, tab and arrows)

2.4     Starting and Shutting Down a Computer

2.5    User Interface for Desktop and Laptop

2.5.1     Task Bar

2.5.2     Icons & Shortcuts

2.5.3     Running an Application

2.5.4     Scroll Bars

2.5.5     Using Help

2.6     File and Folder Management

2.7     Types of File Extensions

2.8     Summary

2.9     Model Questions and Answers


Chapter 3 – Create, Edit and Format documents using Word Processor:

3.0     Introduction

3.1     Objective

3.2     Word Processing Basics

3.2.1   Opening Word Processing Package

3.2.2   Title Bar, Menu Bar,

Toolbars & Sidebar

3.2.3   Creating a New Document

3.3     Opening and Closing Documents

3.3.1   Opening Documents

3.3.2    Save and Save As

3.3.3    Closing Document

3.3.4    Using The Help

3.3.5     Page Setup

3.3.6     Print Preview

3.3.7     Printing of Documents

3.3.8     PDF file and Saving a Document as PDF file

3.4    Document manipulation & Formatting

3.4.1  Text Selection

3.4.2  Cut, Copy and Paste

3.4.3   Font, Color, Style and Size  selection

3.4.4  Alignment of Text

3.4.5  Undo & Redo

3.4.6  Spelling & Grammar

3.5        Shortcut Keys

3.6        Summary

3.7        Model Questions and Answers


Chapter 4 – Introduction to Internet and finding information on Internet:

4.0        Introduction

4.1        Objectives

4.2        Internet

4.3.1     Concept of Internet & WWW

4.3.2    Website Address and URL

4.3.3     Applications of Internet

4.3.4     Modes of Connecting Internet (Hotspot, Wi-Fi, LAN Cable, Broadband, USB Tethering)

4.4        Popular Web Browsers (Internet Explorer/Edge, Chrome, Mozilla Firefox,)

4.5        Exploring the Internet

4.5.1     Surfing the web

4.5.2     Popular Search Engines

4.5.3     Searching on Internet

4.6     Summary

4.7 Model Questions and Answers


Chapter 5 – Working with e-mail:

5.0    Introduction

5.1    Objectives

5.2    Structure of E-mail

5.3    Using E-mails

5.3.1     Opening Email account

5.3.2     Mailbox: Inbox and Outbox

5.3.3     Creating and Sending a new E-mail

5.3.4     Replying to an E-mail message

5.3.5     Forwarding an E-mail message

5.3.6     Access email with attachments

5.3.7   Delete an e-mail

5.4   Summary

5.5   Model Questions and Answers


Chapter 6 – Understanding Financial Literacy and e-Governance Services

6.0     Introduction

6.1     Objectives

6.2     Digital Financial Tools

6.2.1  Understanding OTP [One Time Password]and QR [Quick Response] Code

6.2.2  UPI [Unified Payment Interface]

6.2.3   AEPS [Aadhaar Enabled Payment System]

6.2.4   USSD[Unstructured Supplementary Service Data]

6.2.5   Card [Credit / Debit]

6.2.6   eWallet

6.2.7   PoS [Point of Sale]

6.3    Internet Banking

6.3.1   National Electronic Fund Transfer (NEFT)

6.3.2    Real Time Gross Settlement (RTGS)

6.3.3    Immediate Payment Service (IMPS)

6.4   Online Bill Payment

6.5   Overview of e-Governance Services like Railway Reservation, Passport,  eHospital [ORS]

6.6     Accessing e-Governance Services on Mobile Using “UMANG APP”

6.7   Summary

6.8  Model Questions and Answers


Objective:  In step with effort to achieve the objective of achieving computer literacy in an inclusive manner, Gramin Mitra has came up with a programme, “Basic Computer Course”. The objective of the course is to impart basic level computer appreciation programme with more emphasis on hands on training. Initially, the course was conceived as to boost the concept of introducing a course on computer fundamentals, especially for students, studying vocational courses at ITIs/ITCs. However, the course has gained popularity amongst many more categories. The programme can equip a person to use the computers in day-to-day life for professional and personal use. After completing the course the incumbent will be computer literate and will be able to:

  • Acquire confidence in using computer techniques available to users;
  • Recognize the basic components of computers and terminology;
  • Understand data, information and file management;
  • Create documents using Word processor, Spreadsheet & Presentation Software;
  • Understand computer networks, Internet;
  • Browse the internet, content search, email and collaborate with peers;
  • Use e-Governance applications;
  • Use computer to improve existing skills and learn new skills.

Introduction: This course is designed to aim at imparting a basic level IT Literacy programme for the common man. This programme has essentially been conceived with an idea of giving an opportunity to the common man to attain computer literacy thereby contributing to increased and speedy PC penetration in different walks of life. After completing the course the incumbent should be able to the use the computer for basic purposes of preparing his personnel/business letters, viewing information on internet (the web), receiving and sending mails, preparing his business presentations, preparing small databases etc. This helps the small business communities, housewives, etc. to maintain their small accounts using the computers and enjoy in the world of Information Technology. This course is, therefore, designed to be more practical oriented.
Duration: The total duration of the course is 80 hours, consisting of

i) Theory 25 hours
ii) Tutorials 5 hours
iii) Practicals 50 hours

The course could ideally be a two weeks intensive course.


The course is a certificate level course, with an aim to equip the workforce entering into / working in government sector with the vital skill set, that is, necessary to cope up with the ever-changing scenario in IT sphere.  The course is designed in such a manner, so that, it not only educate an individual with the basic skill set but also enhances the ability of individual to easily grasp the new changes in the dynamic IT field.  The course is aimed at skill development in masses, students, employees in professional sectors at middle level.  The course may also be considered as an ideal course for re-skilling of an individual and technological advancement.  After going through the course, an individual is expected to be equipped with not only the office automation skills but also with the understanding of the latest technologies and e-Gov applications.

The module on financial literacy will enable the individuals to understand the various financial services and be aware of the various schemes of Government of India.

Eligibility: X Pass


The aim of ECC is to assist a prospective entrant into a professional stream with attaining the necessary skills and knowledge needed to complete in today’s competitive scenario.  The focus of the course is divided amongst the following four dimensions:

  • Understanding Computer Hardware, Software and its maintenance
  • Office Automation – Disposal of daily routine jobs using Office Automation Tools
  • Exploring the wide world of Internet and latest technologies in online services and e-Gov applications
  • Personality development with communication skills

The course emphasizes on skill development and latest advancements in the technological world that will help an individual to build up and upgrade skills thereby closing the technological gaps.
The module on financial literacy will enable the individuals to understand the various financial services and be aware of the various schemes of Government of India.

Eligibility: XII Pass

DURATION: 200 Hours